Privacy Policy

Last updated: January 2025

1. Introduction

TermCover.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our insurance comparison services.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Date of birth and demographic information
  • Health and lifestyle information (for insurance quotes)
  • Financial information relevant to insurance needs
  • Employment and income information

Automatically Collected Information

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and comparison services
  • Connect you with appropriate insurance providers
  • Communicate with you about our services
  • Improve our website and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure website security
  • Send marketing communications (with your consent)

4. Information Sharing

Insurance Providers

When you request quotes, we share your information with relevant insurance providers to obtain accurate quotes for you. These providers have their own privacy policies and data protection practices.

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Data analysis and customer insights
  • Email and communication services
  • Payment processing
  • Marketing and advertising

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Regular security assessments and updates
  • Access controls and employee training
  • Data backup and recovery procedures

6. Your Rights

Under data protection laws, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing for marketing purposes
  • Restriction: Request restriction of processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Quote information is typically retained for 2 years unless you request earlier deletion.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the new policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@termcover.co.uk
Address: [Company Address]
Data Protection Officer: dpo@termcover.co.uk